Casino4 Terms & Conditions — Transparent & Straightforward And committed to protecting your interests

These Terms and Conditions ("Terms") apply to the Casino4 website (https://casino4.app) and all associated services. By registering or using our platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

Casino4 is a licensed online gaming and Sports Betting platform built specifically for users in Bangladesh, operating in full compliance with applicable laws and regulatory guidelines.

These Terms may be updated at any time. You will be notified of any changes via email or an in-platform notification. Continued use of the platform following any changes will be taken as acceptance of the updated Terms.

To register with Casino4, you must meet the following requirements:

• You must be at least 18 years of age.
• You must provide your full legal name, date of birth, phone number, and address.
• Each individual may only register one account.
• Opening an account under someone else's name or identity is strictly prohibited.
• It is the user's responsibility to ensure that the information provided at registration remains accurate and up to date.

After registration, Casino4 may request identity verification (KYC) at any time. This may require submitting a photo of your national ID or passport along with proof of address. Withdrawals may be restricted until KYC is completed.

You are solely responsible for keeping your login credentials (password and OTP) confidential. Allowing anyone else to access your account is a breach of these terms and may result in account closure.

Casino4 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit and minimum withdrawal amounts are both ৳300.

The following rules apply to withdrawals:

• Withdrawals must be made to the same method and account used for the original deposit.
• Funds cannot be sent to a third party's mobile number or bank account.
• Large withdrawal requests may be delayed if KYC verification has not been completed.
• Casino4 strictly adheres to Anti-Money Laundering (AML) policies.
• Standard withdrawal requests are processed within 24 hours.

Casino4 reserves the right to suspend or cancel withdrawal requests under certain circumstances, particularly where fraud is suspected or a breach of terms is identified.

Casino4 regularly offers welcome bonuses, reload bonuses, cashback, and free spins. Each promotion comes with its own specific terms, which are outlined on the relevant promotion page.

The general rules governing bonuses are as follows:

• Bonus funds cannot be withdrawn until the wagering requirement (WR) for that bonus has been met.
• The welcome bonus is generally available once per account only.
• Any unused bonus balance will be forfeited once the bonus expires.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Casino4 reserves the right to modify or withdraw any promotion or bonus offer at any time.

Bonus balance and real-money balance are tracked separately. Winnings from bonus funds can only be withdrawn after the applicable wagering requirements have been met.

The following activities are strictly prohibited on casino4. Any violation will result in immediate account closure and possible forfeiture of your balance:

• Operating multiple accounts under the same person's name.
• Using automated bots, scripts, or software to play games.
• Colluding with other players to gain an unfair betting advantage.
• Attempting to abuse the bonus system.
• Engaging in money laundering or transacting with funds from illegal sources.
• Opening or operating an account using a false identity.
• Attempting to hack or make unauthorized modifications to the platform's software.

Casino4 believes gaming is a form of entertainment — not a source of income. That's why we actively encourage responsible gaming practices.

Our platform offers the following features:

• Set daily, weekly, or monthly deposit limits at any time.
• A temporary account break (cooling-off period).
• Permanent Self-Exclusion option available.
• View a detailed record of your gaming history and spending.

No one under the age of 18 may use casino4. Parents and guardians are advised to keep their devices and payment information secure and out of reach of minors.

All content on the casino4 website — including logos, images, text, software interfaces, and design — is the intellectual property of casino4 or its licensors.

• No content may be copied, distributed, or used for commercial purposes without prior authorization.
• Using the Casino4 name or logo without prior authorization is strictly prohibited.
• Attempting to reverse engineer the game software is a serious violation of these terms.

If you have a dispute or complaint, please contact the casino4 support team first. We aim to respond within 72 hours.

Dispute Resolution Steps:

• Step 1: Contact our support team via live chat or email.
• Step Two: If you remain unsatisfied, please fill out the formal complaint form.
• Step 3: You may seek assistance from an independent dispute resolution body if needed.

If a technical error causes an unclear or invalid outcome, Casino4 reserves the right to void bets for that round and issue a full refund.

Casino4 reserves the right to update these Terms & Conditions at any time. Users will be notified at least 7 days in advance of any significant changes.

Continued use of the platform after updated Terms take effect will be considered acceptance of the new Terms. If you do not agree to the updated Terms, you may request that your account be closed.

For any questions or concerns, please get in touch with us:
Email: support@casino4.app
Live Chat: Available 24/7